About
Services
PC Diagnostics & Health Check
We run a full hardware and software check to identify faults, overheating, or slow performance. Includes cleaning, thermal testing, and a full report.
Hardware Installation & Upgrades
Bring your own part, or order through us — we’ll install and configure CPUs, GPUs, RAM, SSDs, or cooling systems with cable management included.
Thermal Paste Replacement & Cleaning
We’ll remove dust, repaste your CPU/GPU, and restore cooling efficiency to keep your system quieter and longer-lasting.
Water Cooling Maintenance
For custom loops, we offer draining, cleaning, and refilling services. We also handle troubleshooting for leaks or pump issues.
Custom Cable Sleeving & Routing
Add style and airflow to your build with sleeved cables in your choice of colour, routed for a clean look.
Warranty Information
Warranty Coverage
All Vector Customs systems come with a 2-year labour warranty. If a part fails under manufacturer warranty, we’ll handle installation of the replacement at no extra labour cost. All components are also covered under Australian Consumer Law (ACL), giving you peace of mind.
Facilitating Upgrades
Bought a system from us? You’ll get free labour on all future upgrades. Whether it’s swapping in a new GPU, adding storage, or expanding memory, we’ll install and configure it at no cost — you only pay for the parts.
Remote Support
We provide lifetime remote support for all customers. This includes troubleshooting software, driver issues, BIOS settings, and performance tuning via email, Discord, or remote desktop. Quick fixes are always free.
On Site Support
For customers in Sydney, we offer optional on-site service. We’ll deliver and set up your PC, install peripherals, and ensure everything is running perfectly before we leave. For warranty or repair issues, we can arrange in-person support when required.